With WeHelp, you can easily schedule your NPS® surveys to be sent automatically. You’ll receive the information you need every 3, 6, or 12 months with minimal time and effort.
Set up reminders so that they’re sent after the first attempt. Set up reminders to be sent after the first attempt and remind your customers to answer your NPS® survey in hours, days, weeks, or months.
We suggest you send the initial survey within 7 to 30 days after the customer used your product or service.