Welcome, loading

Frequent Asked Questions

Not only through here, but our team is at your disposal to help

WeHelp is an online system marketed as licensing model SaaS (Software as a Service), where the costumer will create and account and will have access to the software functionalities, in which they are owned by WeHelp. All data belongs to the costumer and in case of completition of the service, can be seized.
All plans include initial training, and upon registration you will be contacted by a WeHelp representative to assist you with your first steps.
WeHep software nowadays, adequates to the most various kinds of business, and if you like to mesure, understand and follow your costumers, our platform is for you!

No, our system has automations, but in order to make it possible to integrate or perform charges of data via excel concerning the frequency and people.

If your internal system, isn't yet integrated with WeHelp, our IT team will be at your disposal to help you free of charges.

Yes. Our team will be at your disposal to help you with any system integration, but it is important to check if it is possible with your internal system.
Currently WeHelp accepts only creditcard as a payment method, in case you want another payment method, it should be made through contacting our finantial team for analysis.
For activated accounts on site, canceling it can be made at any time, however you must be aware that after canceled, all data contained in the platform will be deleted, in case you need a report with all the information, you must contact our IT team.